Cookies

Seyclair ("we" or "us"), registered at Kandijska cesta 36, 8000 Novo mesto, is committed to protecting and respecting your privacy. This policy outlines how we collect, use, and store your personal information when you visit our website or interact with our services.

This policy has been prepared in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and any other applicable data protection laws.

Information We Collect & Why We Collect It

We collect personal information that you provide when filling out forms on our website, such as registering an account, subscribing to our newsletter, making a purchase, or requesting customer support. This includes details like your name, email address, phone number, billing and shipping address, and order details, which we use to process transactions, fulfill your order, and provide customer service. We may also collect information through surveys and feedback forms, though participation is entirely optional.

To improve our website and services, we may automatically collect data such as website usage, traffic analytics, pages visited, time spent on site, device and browser information, and IP addresses.

Cookies & Tracking Technologies

Cookies help us enhance your experience by ensuring website functionality, analyzing performance, and personalizing content. They allow us to remember your preferences, track engagement, and serve relevant marketing. You can manage or disable cookies in your browser settings, though some website features may be affected.

For more information about interest-based advertising and how to opt out, visit Your Online Choices.

Legal Basis for Processing Your Data

We process personal information to fulfill orders, improve our services, and communicate relevant updates. This is based on contractual necessity, legitimate interest, and your consent when subscribing to marketing emails or accepting cookies.

Data Storage & Security

Your personal information is stored on secure servers, and any payment transactions are encrypted. We take strict security measures to protect your data, including limiting access to authorized personnel and regularly reviewing our security practices. While we take every precaution, no online data transmission is completely secure, and you are responsible for keeping account passwords confidential.

International Data Transfers

If we transfer your data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place to protect your information.

How Long We Keep Your Data

Order-related data is stored as long as necessary for accounting and legal compliance. You may request deletion of your data at any time.

Sharing Your Data

We do not sell or rent your personal information. However, we may share data with service providers such as payment processors, shipping couriers, and marketing partners like Google and Facebook. We may also disclose information if required by law.

Marketing & Communications

If you have opted in, we may send you updates about new collections, promotions, or brand news. You can unsubscribe at any time through the "unsubscribe" link in our emails.

Your Rights

Under GDPR, you have the right to access, correct, or delete your personal data, restrict processing, object to certain uses, and withdraw consent for marketing at any time. To exercise your rights, email info@seyclair.com.

Third-Party Services

Our website may contain links to third-party sites. We are not responsible for their privacy policies, and we encourage you to review them separately before providing personal data.

Changes to This Policy

We may update this policy periodically. Any significant changes will be posted on this page and, where appropriate, communicated via email.

Contact Us

For questions about this policy or your personal data, contact us at:

📧 info@seyclair.com
📍Kandijska cesta 36, 8000 Novo mesto