Shipping
All orders are shipped from Slovenia, European Union. We offer free shipping on all handbags worldwide, with taxes and duties/tariffs included (no extra fees upon delivery). Shipping usually takes up to 3 business days for European orders, 4-5 business days for US orders, and approximately 5-6 days for other destinations, depending on your location.
INTERNATIONAL SHIPPING
European orders typically arrive in under 3 business days.
As we ship from within the EU, all VAT and duties are covered.
Your order will typically arrive in 3-5 business days via courier. We cover all taxes and duties. The price you see at checkout is final.
Sales tax is included for orders shipping to the following states:
California, Colorado, Connecticut, Florida, Illinois, Indiana, Maryland, Massachusetts, Michigan, Minnesota, New Jersey, New York, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, and Washington.
Orders shipping outside the European Union may need to undergo a customs clearance process. This process does not require any additional payment, but you may need to provide certain documents, which may vary by state.
The courier will contact you via email to request the necessary information, which could include: Tax code, ID card, Proof of payment, Power of attorney, EORI number
If you do not reside in the country where the order is being shipped and cannot provide the required documents, you may need to assign a broker to clear the parcel on your behalf. Please note that this may require a clearance fee, which is not covered by us.
Unfortunately, we cannot provide customs clearance documents on your behalf, as this is a requirement that only the receiver can fulfill. However, the courier will provide assistance throughout the process.
Due to growing demand in the United States, we are currently exploring solutions to enable local shipping within the US, which may be implemented as early as spring or summer 2026. Aside from faster and more efficient delivery for our US customers, the overall experience would remain unchanged. Orders would continue to include all duties and taxes, with no additional fees upon delivery, and shipping would remain free. Our commitment to product quality, packaging, and customer service would stay exactly the same—only the delivery time would improve.
Orders to the UK typically arrive within 2-3 business days.
Taxes and duties are included in the final price, meaning there are no additional charges upon delivery.
Customers may be required to provide additional information to UK customs for clearance.
Orders typically arrive within 2-4 business days. Taxes and duties are included in the final price.
Orders shipping outside the European Union may need to undergo a customs clearance process. This process does not require any additional payment, but you may need to provide certain documents, which vary by country.
The courier will contact you via email to request the necessary information, which could include: Tax code, ID card, Proof of payment, Power of attorney, EORI number
If you do not reside in the country where the order is being shipped and cannot provide the required documents, you may need to assign a broker to clear the parcel on your behalf. Please note that this may require a clearance fee, which is not covered by us.
Unfortunately, we cannot provide customs clearance documents on your behalf, as this is a requirement that only the receiver can fulfill. However, the courier will provide assistance throughout the process.
Once your package has been delivered and signed for, responsibility for your purchase passes to you.
If you refuse a shipment due to customs clearance issues, return shipping fees may apply.
For any additional questions, please contact our customer service team.
We offer worldwide shipping. If your country is not listed at checkout, please contact us for further assistance.
Orders typically arrive within 8-9 business days. Taxes and duties are included in the final price.
Orders shipping outside the European Union may need to undergo a customs clearance process. This process does not require any additional payment, but you may need to provide certain documents, which vary by country.
The courier will contact you via email to request the necessary information, which could include: Tax code, ID card, Proof of payment, Power of attorney, EORI number
If you do not reside in the country where the order is being shipped and cannot provide the required documents, you may need to assign a broker to clear the parcel on your behalf. Please note that this may require a clearance fee, which is not covered by us.
Unfortunately, we cannot provide customs clearance documents on your behalf, as this is a requirement that only the receiver can fulfill. However, the courier will provide assistance throughout the process.
Once your package has been delivered and signed for, responsibility for your purchase passes to you.
If you refuse a shipment due to customs clearance issues, return shipping fees may apply.
For any additional questions, please contact our customer service team.
We offer worldwide shipping. If your country is not listed at checkout, please contact us for further assistance.
Shipping time may vary according to your location. Most shipments are delivered within 8 business days. Taxes and duties are included in the final price.
Orders shipping outside the European Union may need to undergo a customs clearance process. This process does not require any additional payment, but you may need to provide certain documents, which vary by country.
The courier will contact you via email to request the necessary information, which could include: Tax code, ID card, Proof of payment, Power of attorney, EORI number
If you do not reside in the country where the order is being shipped and cannot provide the required documents, you may need to assign a broker to clear the parcel on your behalf. Please note that this may require a clearance fee, which is not covered by us.
Unfortunately, we cannot provide customs clearance documents on your behalf, as this is a requirement that only the receiver can fulfill. However, the courier will provide assistance throughout the process.
Once your package has been delivered and signed for, responsibility for your purchase passes to you.
If you refuse a shipment due to customs clearance issues, return shipping fees may apply.
For any additional questions, please contact our customer service team.
We offer worldwide shipping. If your country is not listed at checkout, please contact us for further assistance.
PRE-ORDERS
Items available for pre-order will be clearly labeled. We’ll do our best to ship by the estimated date and will keep you updated on any changes. If your order includes both in-stock and preorder items, everything will be shipped together once the preorder item is ready.
Need them separately? Send us an email, and we’ll see what we can do.
Pre-ordering allows us to better understand our needs and supports our sustainability practices. We always produce in small batches, ensuring that every bag is made with care and intention - nothing mass-produced, nothing wasted. This way, we prevent excess inventory and make sure no Seyclair bag ever ends up in a landfill. Thank you for supporting a conscious approach!
Looking for more details?
Drop us a message and we'll do our best to help!
Contact US
We aim to respond to customer support, order-related, and active client inquiries within 24 business hours.